Supervision concept:
***Administrative supervision is the ceiling of the administrative process, which consists of planning, organizing, implementing, and evaluating. The administrative supervisor understands the strategic goals of the organization that it seeks, accurately determines its actual reality, identifies the performance gap between reality and what is hoped for, and seeks to train, qualify, and motivate the workers he supervises and prepare the environment for them to achieve. The strategic objectives are according to a carefully studied plan. He periodically evaluates the extent of his achievement and seeks continuous improvement of the administrative system. Therefore, he has diverse knowledge, high capabilities, and precise specialized skills that contribute to his success in his mission.
Who is an effective supervisor?
The supervisor is the one who applies the principles of management only, while the effective supervisor is the manager or official who applies the principles of management in his daily work and directs the available resources towards success. He does not achieve the required effectiveness except by taking into account interests and good dealing and behavior.
Characteristics of good supervision:
Commitment achieves the following goals:
Supervisory skills:
Good supervision requires mastering the following skills:
Human relations skill :
. Methods of supervision methods.
1 . the traffic :
In this method, nurses' work is observed by:
2. personal interview :
This method is used between the head nurse and the nurses in the following cases:
3. Reports
4. Meetings with bosses
5. On-the-job training
6. Stimulus
7. Leadership
Supervision plan for the nursing staff:
The nursing staff supervision plan is divided into two types:
· First: a long-term plan:
o For new nursing staff
o For those who are not new to nursing
· Second: Short-term plan:
o Weekly
o Daily
Principles of supervision :
• Giving the employee information about his work and the entity for which he works.
• Discussing work problems.
• Praise for good work.
• Use constructive criticism to improve poor performance.
• Giving interns an opportunity to demonstrate their competence in assuming responsibility
• Do not condescend to your subordinates.
• self-control.
• no You make promises you cannot keep.
• no Attribute your subordinates' ideas to yourself.
• Admit your mistakes.
• Be loyal to your group members.
• Justice.
• Encouraging employees to develop themselves
• Good manners.
• How to issue orders
• How to make decisions
The manager functions as a supervisor: - Planning -Organizing -Recruiting - Evaluating -Reviewing -Problem solving and decision making
Providing work requirements . Coordination Create a healthy work environment .Tasks Supervisor duties:
First: General duties :
• Giving general directions and clear instructions necessary to perform the work.
• Monitoring and supervising subordinates.
• Training subordinates on the job.
• Forming a human relationship with subordinates based on mutual trust and common understanding.
• Leading the work team to achieve the facility’s goals.
Second: Work-related duties
• Planning work in the units he supervises and for the individuals working under his supervision.
• Distributing work to subordinates in a fair manner.
• Coordination with other departments.
• Ensure that the work is completed on time according to the plan and according to the specified standards.
• Ensuring the quality and quantity of performance.
• Innovating new ways and methods of performing work.
Third: Duties related to subordinates
• Developing the skills and abilities of subordinates.
• Delegate responsibilities to subordinates.
• Solve problems arising between subordinates.
• Motivating subordinates to develop and improve performance.
• Taking care of subordinates’ affairs, including vacations and promotions.
• Maintaining order while working in accordance with the behavioral controls in force in the facility.
• Evaluating employees' performance.
Fourth: Duties related to superiors and colleagues
• Implementing the facility's general policies.
• Bear responsibility for the work in the department he supervises.
• Collaborate with colleagues in other departments.
• Flexibility in accepting the transfer and replacement of subordinates.
• Responsibilities towards oneself:
- Paying attention to developing personal qualities (self-confidence, patience, firmness).
- Paying attention to developing skills and methods (delegation, team development).
Basic requirements for effective supervision:
• Driving ability. Ability to motivate
- The ability to organize and evaluate work.
• Ability to review and evaluate employee performance .
• Ability to create a healthy work environment .
• Ability to solve problems and make decisions .
• Ability to train subordinates.
• The ability to plan. - Ability to communicate effectively .
- Ability to manage knowledge. - The ability to self-management