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Chapter Four

Site: EHC | Egyptian Health Council
Course: Developing the administrative skills of nursing leaders
Book: Chapter Four
Printed by: Guest user
Date: Monday, 23 December 2024, 9:20 AM

- Organization

It is the organization’s senior management drawing the dimensions of the organization’s organizational structure, setting goals and activities that must be achieved, distributing activities and aspects of work to people according to their jobs, and granting powers and authorities to a manager whose work groups are under his responsibility. Organization is also considered the second function of management.Organization can also be defined as a framework that works to draw and define relationships between jobs and duties in an effort to achieve the desired goals of the organization. This framework includes within it the human labor used to achieve the goals in a specific manner and style and through cooperation between groups in accordance with a plan drawn up by the organization’s senior management, and within... Different stages go through in the process of achieving goals.

Organization steps:

  Setting the organization's goals and plans to be achieved.

· Drawing the activities necessary to achieve the organization’s goals and plans

· Delegating powers and responsibilities to activity and department managers

· Determine the dimensions of relations between departments and divisions and work on linking and coordinating them

· Providing the appropriate ability to achieve the desired goals in the hands of workers and departments; So that they can perform their work in the best possible way.

The importance of organization

·  The organization contributes to achieving the desired goals and achieving them within the highest standards of efficiency available by exploiting the available resources.

·  Motivating employees’ efforts and developing their loyalty to work by creating an appropriate job atmosphere.

·  Giving employees job stability

·  Ease of flow of communication and communication between members of the organization, which helps in facilitating the access of information and orders to all departments of the organization.

·  Encouraging employees to work in a team spirit to achieve the desired goals

·  Raising the efficiency of the organization’s management in achieving goals and achieving them by taking advantage of advanced work performance methods.

·  Maintaining the continuity of information transmission between the main groups in the organization

·  Documenting the importance of work and its progress according to a specific and precise system among the organization’s individuals and groups, in accordance with the regulations and instructions set by senior management.

·  Relying on the method of distributing and allocating resources based on priorities and the importance of the goals to be achievedDivision of powers between individuals in the organization according to the position the individual occupies and in proportion to the tasks assigned to him.

Organizational determinants:

 Administrative hierarchy and relationships between functional divisions.

 Division of jobs according to specialization.

 Organizational structure of the organization.

 .Determine each person's position and the role assigned to him or her

Organization principles:

·  Supervision.

·  Command and leadership.

·  Determine the type of administrative authority.

·  Delegation of authority.

·  Coordination.

·  the responsibility.

Types of organization:

 Formal organization: This is when the project management divides the project into departments, from which descend the departments that gather under its authority the departments entrusted to perform the functions and work, and they serve as the lower management, that is, the working class in the organization.

Informal organization: This type of organization depends on the organization’s employees assuming responsibility for organizing their work matters, and its membership is limited, and they have a common interest. .

Advantages of administrative organization

- It reduces the severity of problems resulting from chaos and randomness

·  Invests human energies and uses them to fully operate material resources

·  Achieves goals within the specified times

·  Reduces costs and saves time and effort

·  It helps in making sound decisions and reduces the chances of failure.

Organization objectives 

The importance of organization has increased as problems have increased and become more complex, the size of the organization has increased, the number of employees has increased, and its activities have diversified. Therefore, we find that organization shows human efforts to achieve the organization’s goals with the least costs, effort, and time, and with the greatest possible adequacy, based on our organization’s goals.:

·  Division of workThis is done by assigning a specific task to each individual so that he can limit and focus his attention on performing it and not on anything else.

·  Coordination and cooperationOne of the most important goals of the organization is to achieve consensus and integration of humanitarian efforts. It also helps coordinate, technology, and maintain available expertise .

·  Automatic managementA good organization is one that requires the least amount of intervention to create interaction in existing relationships, and the first goal of the process is to provide organizational relationships with flexibility and effectiveness that makes the efforts of individuals flow towards the general goal in an automatic manner. .

·  Developing individual effectiveness“ The greatest goal of an organization, or even its greatest goal, is to provide the appropriate conditions for every individual in the organization to do his best at work.”".

·  Ease of drivingOne of the most important goals of the organization is to form coherent groups that allow its members to respond voluntarily to the leadership, provided that the organization provides leadership in every center in it . .

·  SurvivalThe survival of the organization is one of the fundamental goals of good organization, as the efforts of individuals are mobilized in order to provide the appropriate conditions for its survival .

·  Achieving stabilityOrganization must work to achieve stability for the organization’s activities. Planning organizational structures and defining relationships, as well as decision-making methods, must work to reduce risks. However, it may be appropriate to provide some allowances to confront rapid change as well as calculated risks..

·  Interaction, participation or dealingThe processes of participation, interaction, or overlapping are related to collective efforts. Individuals interact and interact with each other through the dynamism provided by the formal structure of the organization. Effective organization must also provide the conditions or overlapping in the informal relationships of individuals . .

Organization is  considered one of the most important training methods as it works to reveal the talents of individuals and develop their information in a way that qualifies them to occupy positions at the higher levels of the organizational structure.

Organizational steps:

The foundations and principles of regulation are the same. However, the degree of indulgence in regulation may vary depending on the size of the projects and the nature of their objectives and purposes. In general, a persistent manager and organizer may follow the following steps if he is to organize the activities of his department or department:

1. Determine what needs to be done: The director must study the task of his administrative unit in order to learn better about the work and tasks he has to perform.

2.Division of activity and distribution of business: the next step is for the manager to decide on how to divide the business to be done.

3. Deciding how to achieve coordination by giving each subordinate a separate work creates the need for coordination.

4.Determining the extent (scope of oversight) we mean the extent of oversight for the Director that number of subordinates directly affiliated with the Director and that deciding on the correct scope of oversight is important.

5.The necessary authority determines that the fifth step is to determine the size of the authority that the Director should delegate to the subordinates.

Organizational elements:

1-Workers of all kinds

2-Equipment, machinery, machinery, etc.

3- Materials involved in production or in the provision of service.

4. The skills and experience of employees and the experience and abilities of managers.

5. Links that allow commands to be moved from top to bottom.

6. Transmission of information from the bottom to the top within the origin after its composition.

7. Organization, procedures or methods and steps necessary to perform business or activity.

Benefits of organization in the nursing department:

 Organization has many benefits, and in the nursing department, nursing helps to:

  • Determine the volume and type of nursing work to facilitate the process of dividing and distributing it among nursing staff members
  •  Optimal use of the nurse’s time and effort according to specialty and experience (i.e. putting the right person in the right place)
  • Defining responsibilities and authorities through job descriptions for each member of the nursing staff, which facilitates the process of monitoring and evaluation
  • Coordinating work between members of the nursing staff and members of other administrative units within the hospital
  • Determine and organize communication methods between nursing staff and between them and workers in other units
  • Developing and developing the work of the nursing staff, which leads to achieving a level of service at the lowest cost, the least effort, the fastest time, and the highest efficiency.




- Organizational Chart

  • The organizational structure is the formal framework through which management takes its place through an illustrative drawing that defines and clarifies relationships, through a description of the various centers that define the scope of responsibilities and authority, the scope of supervision, and the vertical and horizontal relationships between these divisions.

Types of organizational structure :

There are two types of organizational structure of the institution:

- The official organizational structure

2- The informal organizational structure

The official organizational structure and its preparation stages:

It is defined by the executive authority as a result of planning. It draws and clarifies the relationship between people and their positions and the classification of positions and responsibilities and the relationship between them  .

The organizational structure requires several stages, the most important of which are:

Determine the main goal and sub-goals of the organization’s existence

Determine the activities necessary to implement these goals

Determine the responsibilities and duties required to carry out these activities

Grouping these responsibilities and duties into jobs such as (nursing jobs - technicians -...etc.) Grouping jobs into sections (similar and interrelated jobs that have a close relationship between them, such as nursing jobs). At the larger organizational level, departments are grouped into departments and departments are grouped into sectors.

Informal organizational structure:

It includes personal and social relationships that do not appear in the organizational structure drawing. Informal organization depends on personal relationships and not on respect for  the authority vested in the center. It helps people achieve personal goals and provides them with social satisfaction It comes from the natural respect  of followers for the information and abilities of the colleague whom they follow, and the informal structure has its own channels of communication through which information is transmitted more quickly and spreads more quickly  than in the formal way. Informal organizational structure is important for management and the manager must be aware of its existence, study its mechanism, avoid resistance to it and use it to achieve the goals of the organization.

Steps to prepare the organizational structure :

  • Determine the purpose of the hospital.
  • Determine the sub-goals necessary to achieve the goal.
  • Determine the necessary activities and implement sub-objectives, for example (nursing/laboratory/nutrition activities...).
  • Determine the work required to implement the activities.
  • Grouping work into positions such as doctors/nursing personnel/technicians/heads/heads of units/specialties/supervisory/technical categories).
  • Grouping jobs into sections, for example (nursing jobs).
  • Grouping departments into departments and sectors and then grouping them under one executive body, such as the Directorate of Health Affairs/Treatment Institution/Health Insurance.
  • Preparing an administrative organization guide that explains the rules, regulations, systems and instructions, the most important of which is the organizational structure .
NB:

1- 
 The number of department supervisors is determined according to the organizational divisions of the hospital, according to the location of the departments, the number of beds, and the type of specialties.

2-  The number of female department heads/heads is determined according to the organizational divisions of the different departments in the hospital.

3- The number of supervisors/supervisors, heads/heads of departments, and members of the nursing staff and their assistants in shifts and overnight hours is determined for each hospital according to the workload in each of them.

The following example illustrates the formal organizational structure of the nursing department in a large general or specialized hospital

The organizational structure of nursing management in a general or central hospital

 Or my specialty is great


Organizational Chart

For the nursing department of a large general or specialized hospital





1

Notes on the previous example:

  • The number of beds in the hospital is 150 or more
  • The training and education agent in large hospitals must be responsible for continuous training of nursing staff members and coordination between the nursing institute and hospital systems.
  • The number of nursing supervisors in the departments is determined according to the organizational divisions of the hospital, according to the location of the departments, the number of beds, and the type of specialties
  • The number of department heads is determined according to the organizational divisions of the different departments in the hospital
  • The hospital determines for you the number of supervisors, department heads, nurses and their assistants in shifts and evening hours according to the workload of each of them.

- Job Descriptions



Definition of job description

It is a description and identification of the activities, tasks and responsibilities that should be performed by the occupant of this job.

◼ It is statements that explain the nature of the job and the responsibilities assigned to the job holder, as well as the relationship between the job and the functions.

The other.

◼ It is a written statement or list of expected behavior of employees and services as a basis or basis for evaluating performance.

Purpose of the job description:

• Defining responsibilities and tasks, which is reflected in the organization of work.

• Preventing duplication or misconduct in work, meaning that in the presence of job descriptions, no one activity is performed by more than one person, nor

He neglects any activity.

• Ease of responding to the requirements of new individuals as well as reducing errors.

• It helps determine the training needs of individuals by knowing the tasks, activities, and level required of each individual.

• It is relied upon to evaluate the performance of individuals.

Job description components:

1. Job title: It is determined by the Central Regulatory Authority granting job listings, for example: (technician nurse)  (Female nursing specialists)

2. Date: The date of developing the job description is determined due to the periodic review of this description and the possibility of making some amendments  or renewals according to scientific changes and continuous updating in performance.

3. Job Summary: Phrases in two or three lines that define the overall responsibility of the job occupant, for example: for the technical nurse  the general description of her job is to provide nursing care to the patient, and for the head of a nursing unit, it is to manage a unit  nursing and so on.

4. Determine the direct supervisor: who is responsible for supervising the job holder.

5. Identifying subordinates: those who are within the supervision of the job holder.

6. Duties and responsibilities: These are considered the most important elements of the job description, and each duty should be fully defined as part of  recognized by the work of the incumbent.

7. Job specifications and conditions: This part relates to academic qualifications and years of experience - personal specifications  and job-specific skills.

Uses of job descriptions:

Job descriptions are used in many applications, including the following:

• Career guidance for new employees

• Identify weaknesses in performance

• Performance evaluation is done on the basis of...

• Job description items are used when making promotions

• Determine the numbers needed for the work

• Determine or increase wages.

Benefits of applying job descriptions in the health field:

• Clearly defines the nature of the work of each health service provider and the required achievement

• It prevents duplication or breach of work, such as more than one person performing a task, or on the other hand, all refraining from doing so people are unable to perform certain tasks 

• It helps to identify training needs, as a person’s tasks may include capabilities for which he has not received sufficient training it becomes necessary to train him on it

• Job descriptions are referred to as a basic rule when evaluating employees’ performance, but it must be used flexibly for reference, not as a non-negotiable

• Prevents arguments between employees regarding work requirements

• Renewing how tools are distributed to workers, according to their work requirements

Personal traits and characteristics in employee description:

• Honesty and sincerity.

• Honesty and frankness.

• Intelligence and the power of observation.

• Command and control.

• Integrity and strength of determination.

• Appearance, cleanliness and harmony.

• Courage and ambition.

Job description card

Grade: General Manager

 Job title: Director of the General Administration of Nursing in the Directorate

 Specific group: higher nursing

Functional group: senior


General job description:

• This job is located in the Directorate General’s Office

• The incumbent is responsible for supervising the employees of the General Administration of Nursing (all members of the nursing staff in the Directorate

In all their specialties (it also specializes in work of a diverse nature in the field of nursing practice.

• The incumbent works under the general and direct direction of the Undersecretary of the Health Affairs Directorate

Job duties and responsibilities:

1. Develops general plans for nursing work programs and issues and approves executive decisions related to them.

2. It prepares organizational instructions and supervises the department’s employees to ensure proper workflow and approves plans and programmes work related to public administration and its affiliated departments.

3. It evaluates the performance of employees in the public administration and approves performance and employee efficiency reports for its affiliated departments.

4. Participates in proposing nursing care policy and submits its proposals to the central nursing administration.

5. It issues executive decisions regarding the distribution and transfer of nurses, nursing teachers and trainers to the sectors affiliated with the directorate.

6. It participates in implementing the field traffic plan for its health units and directing and evaluating worknursing and the performance of workers in these units and submit them to the Undersecretary of the Ministry affiliated to them and the Central Administration of Nursingct he performance is evaluated  employees of the General Administration and its affiliated departments, approving employees’ performance efficiency reports and submitting them to the central administration for nursing, it provides general guidance and supervision regarding the preparation of the work procedures manual and all service and performance rates  units to ensure safe and efficient performance in the field of practicing the nursing profession in coordination with the central administration for nursing.

7. It directs nursing leaders, supervises nursing practice, teaches nursing, and monitors and monitors safetyand efficient performance and issues the necessary instructions to ensure the quality of these services in accordance with the established standards.

8. The required needs for training missions and grants are determined to provide specialized cadres in various cases nursing, whether specialized treatment or primary health care.

9. It participates with the relevant technical departments in preparing and following up on the implementation and evaluation of training and continuing education programs for all categories  nursing in its affiliated directorate.

10. Participates in studying the laws, decisions, and regulations regulating the nursing profession, working and living conditions, and preparing  suggestions related to its development and submission.

11. Supervises the preparation of reports and statistics on the activity and achievement of the General Administration of Nursing and its affiliated departments  and its adoption.

12. It conducts communications with officials, submits reports on nursing activity, and develops solutions to problems related to it within the limits of approved policies, the General Administration of Nursing is represented in meetings or committees.

13. Develops the necessary plans to improve the image of the nurse in the directorate in cooperation with various media outlets to attract better attention elements for the nursing profession.

14. She does other work assigned 

 Conditions for filling the position:

Qualifications :

- Bachelor of Nursing .

- Passing the necessary training in the field of nursing management to fill the position.

- Spending an interim period of at least two years in the position of the immediately lower level.

The abilities and the skills :

- Experience with laws, decisions, regulations and organizational foundations that govern work.

- A leadership personality with the ability to study in-depth, direct, supervise, organize and coordinate.

Job description card

Rank: Senior Specialist

Job title: Senior Specialist

 Specific group: higher nursing

 Functional group: senior



General job description:

• This job is located in the General Administration of Nursing in the Health Affairs Directorates.

• The incumbent is specialized in work of a diverse nature in the field of nursing practice and has the ability to study in-depth

Direction, supervision, organization and coordination.

• The incumbent works under the general direction of the Director of the General Administration of Nursing.

Job duties and responsibilities:

1. It conducts some studies and research in the field of improving nursing work performance and implementing the necessary suggestions for improvement.

2. Participates in preparing programs to improve the image of nurses in society.

3. Participates in studying and amending laws and setting regulations governing work.

4. It participates in implementing the field traffic plan and on-the-job training in its affiliated health units and evaluates their performance

Employees of the General Administration and its affiliated departments, approving the employees’ performance efficiency reports and submitting them to the Director of Nursing.

5. Supervises the internal work plan of the department in which she works and reports the results to the Director of Nursing.

6. Participates in evaluating the performance of employees and submits the results to the nursing director. .

7. Participates in preparing work manuals for various units.

8. Sets budgets to implement nursing activities and work programs.

9. Participates in developing the organizational and technical instructions necessary for work in coordination with the Director of Nursing. .

10. Participates in implementing training programs for nursing staff members.

11. Technical supervision, monitoring the implementation of instructions, and submitting the results to the nursing director.

12. Performs similar tasks assigned to it.

Conditions for filling the position:

Qualifications :

- Bachelor of Nursing

- Specialized experience in the field of work, with an interim period of at least two years spent in a directly lower-level job

- Passing the training courses prescribed for the job

the abilities and the skills :

- A leadership personality with the ability to perform administrative work and bear responsibility.

- Aware of the laws and decisions regulating work.

- The ability to study, direct and evaluate.

Degree: first

 Job title: Director of the hospital’s nursing services department

Specific group: specialized nursing High

Department: Nursing Services Management for more than one hospital

 200 beds/year

Organizational relations:

Subject to the supervision of: General Director of the Hospital

Supervising: All members of the hospital’s nursing staff work relations: patients, nursing staff, doctors, and other employees.

Primary purpose of the job:

Planning, organizing, supervising, controlling, following up and ensuring the implementation of quality nursing care for patients.

Duties and responsibilities:

1. A member of the hospital’s board of directors or the hospital’s board of trustees

2. It undertakes administrative and technical supervision of the hospital’s nursing staff and visits all departments to follow up on implementation instructions for treating and nursing patients and supervising the training of nursing personnel and on-the-job training

3. It undertakes administrative and technical supervision of education during service in coordination with the institutes’ administration to raise the efficiency of faculty members  exercise 

4. It estimates the hospital’s needs for nursing labor, equipment, machines, tools, and necessary supplies to prepare nursing workers, follow up on their availability, approve consumer orders, and supervise their disbursement in coordination with  the director of the hospital and the director of nursing in the directorate

5. It distributes nursing staff members to different departments according to work needs and in proportion to their qualifications and the experiences of each of them, and the approval of the shift plan, breaks, and vacations established by female supervisors  nursing with the assistance of unit heads

6. You provide the necessary data to prepare the incentive disbursement budget and sign the disbursement statements

7. It undertakes administrative and technical supervision of programs to improve the quality of nursing care and follows up on them

8. It implements infection control, occupational safety and health systems in the hospital to provide a safe, clean and comfortable environment for patients and workers

9. It supervises the implementation of training programs for nursing staff and coordinates work between the hospital and the technical institute in the field of training female students and distributing them to different hospital departments

10. She attends periodic meetings between nursing supervisors and unit heads in the hospital and reports the results to the director of nursing in the directorate to discuss and research all types of nursing work, follow up on implementation, and find appropriate solutions  for problems affecting nursing work in the hospital

11. It writes periodic reports on nursing work and the problems it faces, and presents recommendations and suggestions to improve the level of nursing performance is then submitted to the hospital director and the directorate of nursing

12. It develops human relationships between members of the nursing staff and the rest of the health team and patients.

13. Participates in giving technical opinion on technical nursing violations in investigations related to the nursing staff it proposes the penalty and has the authority to impose the penalty and propose the reward within the limits of the law

14. It evaluates the performance of nursing staff members and prepares current reports on which it is based in cases of reward and punishment

15 . Performs other similar tasks assigned to it

Qualifications :

- Bachelor's degree in Nursing College

- Preference is given to those who have additional qualifications (Master’s Degree or Doctorate in Nursing Administration or Hospital Administration) or

Diploma in hospital administration or nursing

Practical experience :

Experience in nursing work in hospitals for a period of not less than 10 consecutive years, including at least three years in a position

Administrative or supervisory

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Job description card

 Grade: According to financial grade and years of experience

Job title: Nursing consultant

 Type group: nursing specialist


Organizational relations:

Responsible for: The incumbent works under the direct supervision of the relevant manager

Responsible for: caregivers and training programs within the scope of specialization

General Description:

- This job is located in the treatment units of health institutions.

- This job is concerned with developing strategies and planning the general framework for intensive nursing care of patients and supervision

On the necessary therapeutic services for him

Roles and responsibilities :

1. Assessing the health needs of individuals and groups from an advanced nursing perspective

2. Setting plans and goals to achieve previously identified health care needs

3. Describe the nursing interventions and steps necessary to implement the care plan

4. Supervising nursing activities that can be assigned to others and that do not conflict with this law

5. Maintaining continuity of nursing care in a successful, effective and safe manner, directly or indirectly

6. Coordination with other relevant departments

7. Periodic evaluation and follow-up of the tasks assigned to the nursing staff

8. Managing nursing services and directly and indirectly supervising nursing staff members

9. Participate in the process of continuous improvement and quality

10. Cooperating with other members of the health team

Conditions for filling the position:

- Obtaining a doctorate degree in nursing sciences

- Passing the necessary training programs

- Proficiency in English

- Proficiency in dealing with computers

- communication skills

- The ability to solve problems

- Leadership skills

Job description card

Grade: According to financial grade and years of experience

Job Title: Nursing Fellow

Type group: nursing specialist

Organizational relations:

Responsible for: The incumbent works under the direct supervision of the relevant manager

General Description :

- This job is located in hospital treatment units

This job is concerned with intensive care for patients and supervising the therapeutic services necessary for them

Roles and responsibilities :

1. Estimating the health status of individuals and groups from a nursing perspective

2. Setting goals to achieve previously identified health care needs

3. Describe the nursing interventions and steps necessary to implement the nursing care plan

4. Identify nursing activities that can be assigned to others and that conflict with this law

5. Maintaining continuity of nursing care in a successful, effective and safe manner, directly or indirectly

6. Follow up on responses to these activities or interventions

7. Supervising nursing educational programs and courses

8. Managing nursing services and performing direct and indirect supervision of nursing staff members

9. Cooperating with other members of the health team

Conditions for filling the position:

- Obtaining an associate degree in nursing

- Passing the necessary training programs

- Proficiency in English

- Proficiency in dealing with computers

- communication skills

- The ability to solve problems

- Leadership skills

Job description card

Degree: first

Job title: Head of the nursing staff in the hospital’s internal departments

 Specific group: specialized nursing

High

Department: Nursing Services Administration


Organizational relations:

Subject to the supervision of: Director of the Nursing Services Department at a hospital whose director holds the rank of general manager.

Supervising: Employees of the Nursing Services Department.

Work relations: patients, nursing staff, doctors, and other employees.

Primary purpose of the job:

1. Planning, organizing, supervising, controlling, following up and ensuring the implementation of quality nursing care for patients.

2. Duties and responsibilities:

3. It undertakes administrative and technical supervision of all members of the nursing staff in the internal, traffic and training departments

Work in all departments and follow up on the implementation of instructions for their treatment and efficiently implement nursing care plans for them

4. She plans, organizes and coordinates the work of the nursing staff in internal departments, in cooperation with nursing supervisors

In all internal departments

5. The hospital's internal departments' needs are estimated for the necessary nursing staff from different categories, as well as

The equipment, machines, tools and tasks necessary to complete the nursing work and follow up on their provision in coordination with the head of the body

Nursing.

6. It distributes nursing staff members to the various internal departments according to work needs and in accordance with qualifications

And the experiences of each of them

7. A plan for shifts, rest, and vacations is prepared in cooperation with nursing supervisors

8. Participates in planning, monitoring, implementing and evaluating continuous training programs for nursing staff members, while coordinating the work between

Hospital and school in the field of training students

9. Actual description cards are prepared, including detailed duties and responsibilities for the various areas of specialization available

In the hospital, in cooperation with supervisors and department heads, and ensuring that members of the nursing staff are informed

10. Periodic meetings are held between supervisors and heads of nursing units in the hospital to discuss and discuss the progress of nursing work

Follow up on implementation, find appropriate solutions to problems that hinder performance, and submit reports to the Chief Nursing Officer

11. Developing human relations between members of the nursing staff and the rest of the health and patient team

12. Develops plans and policies to encourage and motivate nursing staff members to ensure the highest level of performance

13. Providing a suitable environment for work and providing the necessary capabilities to perform and complete nursing work efficiently

14. It proposes rewards and punishment within the limits of the authority vested in it by law

15 . Participates in giving technical opinion on technical nursing violations and in investigations related to nursing authority investigations

16. Attending conferences and seminars and encouraging nursing staff members to participate in them to develop their knowledge and positive behaviors

17. Prepares periodic and annual reports on nursing work and activities and the problems and obstacles they encounter

The progress of nursing work, presenting solutions and proposals to raise the level of performance, and submitting the results to the chief nurse

18. Evaluating the performance of nursing staff members in conjunction with nursing supervisors and approving the performance efficiency of all individuals

Nursing Authority Z

19. It works to improve the nurse's image in society by motivating the nursing staff by instilling positive behaviors in them

Dealing with individuals, patients and their families and providing nursing services of acceptable quality and level

20. Carrying out other similar tasks assigned to it

Qualifications :

- Bachelor of Nursing

- Obtaining a training course in one of the branches of specialization, preferably nursing administration

- Spending an interim period of at least 6 years in a job at the lowest level directly

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication


Job description card

Degree: first

Job title: Head of the nursing staff in the external departments

In the hospital

Specific group: specialized nursing High

Department: Nursing Services Administration


Organizational relations:

Subject to the supervision of: Director of the Nursing Services Department at a hospital whose director holds the rank of general manager.

Supervising: Employees of the Nursing Services Department.

Work relations: patients, nursing staff, doctors, and other employees.

Primary purpose of the job:

Planning, organizing, supervising, controlling, following up and ensuring the implementation of quality nursing care for patients.

Duties and responsibilities:

1. It supervises the administrative and technical supervision of all members of the nursing staff in the external departments and visits all departments.

To follow up on the implementation of their treatment instructions and efficiently implement their nursing care plans and on-the-job training

2. She plans, organizes and coordinates the work of the nursing staff in external departments, in cooperation with nursing supervisors

In all external departments

3. The needs of the hospital's external departments are estimated for the necessary nursing staff from different categories, as well as

The equipment, machines, tools and tasks necessary to complete the nursing work and follow up on their provision in coordination with the head

Hospital nursing

4. It distributes nursing staff members to various external departments according to work needs and in accordance with qualifications

And the experiences of each of them

5. A plan for shifts, rest, and vacations is prepared in cooperation with nursing supervisors

6. Participates in planning, monitoring, implementing, and evaluating continuous training programs for nursing staff members, while coordinating the work between

Hospital and school in the field of training students

7. Actual description cards are prepared, including detailed duties and responsibilities for the various areas of specialization available

In the hospital, in cooperation with supervisors and department heads, and ensuring that nursing staff members are informed

8. Periodic meetings are held between supervisors and heads of nursing units in the hospital to discuss and discuss the progress of nursing work

Follow up on implementation, find appropriate solutions to problems that hinder performance, and submit the results to the head of nursing

9. Developing human relations between members of the nursing staff and the rest of the health and patient team

10. Develops plans and policies to encourage and motivate nursing staff members to ensure the highest level of performance

11. Providing a suitable environment for work and providing the necessary capabilities to perform and complete nursing work efficiently

12. It proposes rewards and punishment within the limits of the authority vested in it by law

13. Participates in giving technical opinion on technical nursing violations and in investigations related to nursing authority investigations

14. Attending conferences and seminars and encouraging nursing staff members to participate in them to develop their knowledge and positive behaviors

15 . Prepares periodic and annual reports on nursing work and activities and the problems and obstacles they encounter

The progress of nursing work and presenting solutions and proposals to raise the level of performance and submitting them to the chief nurse

16. Evaluating the performance of nursing staff members in conjunction with nursing supervisors and approving the performance efficiency of all individuals

Nursing Authority Z

17. It works to improve the nurse's image in society by motivating the nursing staff by instilling positive behaviors in them

Dealing with individuals, patients and their families and providing nursing services of acceptable quality and level

18. Carrying out other similar tasks assigned to it

Qualifications :

- Bachelor of Nursing

- Obtaining a training course in one of the branches of specialization, preferably nursing administration

- Spending an interim period of at least 6 years in a job at the lowest level directly

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Job description card

Degree: first

Job title: Director of the Nurses Training Center

Specific group: specialized nursing

High

Department: Nursing Services Administration

Organizational relations:

Subject to the supervision of: General Director of the Hospital.

Supervising: Employees of the Nursing Services Department.

Work relations: patients, nursing staff, doctors, and other employees.

Primary purpose of the job:

Planning, organizing, supervising, controlling and following up on training nurses.

Duties and responsibilities:

1. She supervises all the center’s employees technically and prepares efficiency reports for them.

2. She supervises all work at the center and issues the instructions that are implemented and approves them within the limits of the authorities funded by her.

Its presidencies.

3. The necessary measures are taken to prepare and implement the center’s training plans and programs in accordance with the approved plan.

4. Contact the technical departments of the ministry or its affiliated department to determine dates for implementing training courses.

5. It approves lecture schedules, contacts trainers to notify them of training dates, and follows up on their attendance and conduct

Making the necessary adjustments to the schedules according to what the situation dictates, and proposing to replace a coach in another place

6. It contacts the relevant authorities to implement the procedures for various field visits for practical training.

7. Providing books, practical references, and educational aids at the center.

8. It sets standard standards for the necessary educational trainers, machines, tools, and equipment.

9. Providing the necessary educational machines, tools and equipment to improve the training process

10. Participates in evaluating training programs and provides suggestions and comments regarding them

11. Approving the trainees’ attendance sheets at the end of the course and submitting them to the chairperson

12. She supervises the evaluation of trainees during and at the end of the course and notifies the General Administration for Nurse Education and Training

Training Department and technical departments concerned with evaluation results

13. Prepares the report on each training session and submits it to its leadership, and follows up on the implementation of the results and recommendations

14. You contact institutes and similar centers abroad (international) to learn about the latest educational methods with the aim of raising

Efficiency and development of the training process.

15 . Takes all administrative and financial procedures related to all training work

16. Supervises the trainees’ housing and solves problems related to the departments

17. She attends committees, conferences, and seminars assigned to her by higher authorities

18. Participates in implementing theoretical and practical training work within the limits of the instructions prescribed for it

19. Performs other similar tasks assigned to it

Qualifications :

- Bachelor's degree in Nursing College

- Obtaining training courses in the field of educational technology or one of the branches specializing in nursing in the Nursing Department

the abilities and the skills :

- Spending an interim period of at least 6 years in a directly lower position

- Ability to plan, implement and evaluate various training programs

- The ability to solve problems

- A role model and role model in general performance and behavior

- a guide person

Job description card

Degree: Second specialty

Job title: Head of the hospital nursing staff

Specific group: specialized nursing

High

 Department: Nursing Services Management for a hospital less than

200 beds/year


For organizational relations:

The incumbent of this position is subject to the general supervision of the hospital director

The holder of this position is responsible for managing the hospital's nursing work and general supervision of all members of the nursing staff

Job duties and responsibilities:

1. She undertakes administrative and technical supervision of all members of the hospital’s nursing staff and visits all departments for follow-up

Implementing instructions for their treatment and efficiently implementing their nursing care plans and on-the-job training

2. She plans, organizes and coordinates the work of the hospital nursing staff in cooperation with nursing supervisors

And various departments in the hospital

3. The hospital's needs are estimated for the necessary nursing personnel of various categories, as well as equipment and machinery

The tools and tasks necessary to complete nursing work and follow up on their provision in coordination with the hospital director and director

Nursing in the directorate

4. It distributes nursing staff members to the various hospital departments according to work needs and in proportion to their qualifications

And the experiences of each of them

5. The plan for shifts, rest, and vacations is prepared in cooperation with the heads of departments, along with the preparation of salary disbursement statements

6. Participates in planning, monitoring, implementing and evaluating continuous training programs for nursing staff members, while coordinating the work between...

Hospital and school in the field of training female students 0

7. Actual description cards are prepared, including meals and detailed responsibilities for the various areas of specialization available in the hospital

In cooperation with supervisors and department heads, and ensuring that nursing staff members are informed

8. Periodic meetings are held between supervisors and head nurses at the hospital to discuss and discuss the progress of nursing work and follow up

Implementation and finding appropriate solutions to problems that hinder performance and submitting them to the hospital director and nursing director

In the directorate

9. Be an essential member of the hospital’s Board of Directors meetings and follow up on the implementation of its decisions regarding nursing

10. Developing human relations between nursing staff members and the rest of the health team and patients

11. Develops plans and policies to encourage and motivate nursing staff members to ensure the highest level of performance

12. Providing a suitable work environment and providing the necessary capabilities to perform and complete nursing tasks efficiently

13. It proposes reward and punishment within the limits of the authority legally transferred to it 14. Participates in giving technical opinion on technical nursing violations and in investigations related to investigations of nursing staff members

15 . Attending conferences and seminars and encouraging nursing staff members to participate in them to develop their knowledge and positive behaviors

16. Prepares periodic and annual reports on nursing work and activities and any problems or obstacles encountered

The progress of nursing work and presenting solutions and proposals to raise the level of performance and submitting the results to the director of nursing in the directorate

17. Evaluating the performance of nursing staff in conjunction with nursing supervisors and approving performance efficiency reports for all

Nursing staff members

18. It works to improve the image of the nurse in society by motivating the nursing staff to follow positive behaviors

Dealing with individuals, patients and their families and providing patient services of acceptable quality and level

19. Carrying out other similar tasks assigned to it

Qualifications :

- Bachelor's degree in Nursing College

- Obtaining a training course in one of the branches of specialization, preferably nursing administration

- Spending an interim period of at least 8 years in a directly lower level position

the abilities and the skills :

- A leadership personality with the ability to perform administrative work, bear responsibility, and solve problems

- They drove Hassana

- She has knowledge of the laws, decisions and regulations regulating work

Job description card

Second degree

Job title: Deputy Nursing Staff in the departments

Specific group: specialized nursing

High

Department: Nursing Services Administration


Organizational relations:

The incumbent of this position is subject to the general supervision of the hospital's Chief Nursing Officer

The holder of this position is responsible for managing nursing work in the hospital's specialized departments and general supervision of all personnel

Nursing staff in these departments

Job duties and responsibilities:

1. It supervises the administrative and technical supervision of all nursing staff members in the specialized departments and visits these departments

To follow up on the implementation of their treatment instructions and the efficiency of implementing their nursing care plans and on-the-job training

2. She plans, organizes and coordinates the work of the nursing staff in the specialized departments in cooperation with female supervisors

Nursing in all specialized departments

3. The needs of specialized departments are estimated for both the necessary nursing labor of various categories, as well as equipment

The machines, tools, and supplies necessary to complete nursing work and follow up on their provision in coordination with the head nurse

4. It distributes nursing staff members to the various specialized departments according to work needs and in proportion to...

The qualifications and experience of each of them

5. A plan for shifts, rest, and vacations is prepared in cooperation with nursing supervisors

6. Participates in planning, monitoring, implementing and evaluating continuous training programs for nursing staff members, while coordinating the work between...

Hospital and school in the field of training female students

7. Actual description cards are prepared, including meals and detailed responsibilities for the various areas of specialization available in the hospital

In cooperation with supervisors and department heads, and ensuring that nursing staff members are informed

8. Periodic meetings are held between supervisors and heads of nurses in specialized departments to discuss and discuss the progress of nursing work

Follow up on implementation and find appropriate solutions to problems that hinder performance

9. Developing human relations between nursing staff members and the rest of the health team and patients

10. Develops plans and policies to encourage and motivate nursing staff members to ensure the highest level of performance

11. Providing a suitable work environment and providing the necessary capabilities to perform and complete nursing tasks efficiently

12. It proposes reward and punishment within the limits of the authority legally transferred to it 13. Participates in giving technical opinion on technical nursing violations and in investigations related to investigations of nursing staff members

14. Attending conferences and seminars and encouraging nursing staff members to participate in them to develop their knowledge and positive behaviors

15 . Prepares periodic and annual reports on nursing work and activities and any problems or obstacles encountered

The progress of nursing work and presenting solutions and proposals to raise the level of performance and submitting the results to the chief nurse

16. Develops proposals when evaluating the performance of nursing staff, in conjunction with nursing supervisors, and approves reports

Efficiency of performance for all nursing staff members

17. My work works to improve the image of nurses in society by motivating nursing staff with positive behaviors

In dealing with individuals, patients and their families and providing nursing services of acceptable quality and level

18. Carrying out other similar tasks assigned to it

Qualifications :

- Bachelor of Nursing

- Obtaining a training course in one of the branches of specialization, preferably nursing administration

- Spending an interim period of at least 8 years in a direct lower-level position

the abilities and the skills :

- A leadership personality with the ability to perform administrative work, bear responsibility, and solve problems

- They drove Hassana

- She has knowledge of the laws, decisions and regulations regulating work

Job description card

Second degree

 Job Title: Second Nursing Specialist Specialized Department Supervisor

Specific group: specialized nursing

High

Department: Nursing Services Administration


Organizational relations:

Subject to the supervision of: Director/Head of the Nursing Staff at the Department of Nursing Services in a hospital whose director holds the rank of general manager.

Supervises: Employees of the Nursing Services Department

Work relations: patients, nursing staff, doctors, and other employees

Primary purpose of the job:

Cooperation with the director of the hospital’s nursing services department

Be responsible for planning, organizing and supervising the nursing staff and ensuring the implementation of quality nursing care

For patients

Roles and responsibilities :

1. It plans, organizes, distributes and coordinates work among members of the nursing staff in the departments it is authorized to follow up on.

Her performance

2. She participates with the head of the hospital nursing staff in estimating the necessary personnel and equipment needs of her departments

Quantitatively and qualitatively

3. Supervises the implementation of nursing work by going through all cases to ensure that the necessary needs are met.

Patients have the right to calculate their condition, follow up on the implementation of treatment, observation and nutrition, and give directions to the nursing staff in case

There is a deficiency or negligence in the service

4. Schedules of shifts, evening hours, and breaks are prepared in the departments authorized to monitor their performance and approved by the head of the body.

Hospital nursing

5. It trains nursing staff members and provides on-the-job training, especially in residential or movable homes.

Motivating them to continue acquiring information, skills and behaviours, and involving nursing teachers in

Makes a plan for distributing female students in its departments and participates in their training

6. She prepares a daily report on the condition of patients and the problems that obstruct nursing work and submits it to her superiors.

Direct and follow up on the implementation of comments thereon

7. Participates in evaluating the performance of nursing staff members in the departments authorized to monitor their performance

8. Proposes reward and punishment 

9. It develops the human and professional relationships between members of the nursing staff and the rest of the health team through

Organized meetings and meetings to exchange opinions and provide health services with the required efficiency and effectiveness

10. It works to motivate nursing staff members in its affiliated departments to pay attention to the preventive aspect by providing education

Health care for the purpose of maintaining health

11. It works to improve the image of nurses in its departments by motivating the nursing staff to follow positive behaviors in

Dealing with patients, their families, and workers and providing nursing services of acceptable quality and level

12. She attends conferences and seminars to develop her knowledge

13. Performs similar tasks assigned to it

Minimum qualifications:

- Bachelor of Nursing

- Obtaining training courses in one of the branches of specialization, preferably nursing management

- Specialized experience in the field of work with an interim period of at least 8 years spent in one of the positions.

Direct lower level

Knowledge and abilities:

- A leadership personality with the ability to perform administrative work and bear responsibility

- Knowledge of the laws and decisions regulating work

- a good idol

Job description card

Second degree

 Job Title: Supervisor of Surgical Nursing Services

Specific group: higher/technical nursing

Department: Nursing Services Administration


Organizational relations:

Under the supervision of: Internal Nursing Supervisor

Supervises: All employees of the Operations, Recovery and Central Sterilization Unit

Work relations: patients, nurses, doctors, and other employees

Primary purpose of the job:

Supervising all employees of the nursing staff, nursing assistant groups, and all administrative and surgical activities.

In operating rooms, recovery rooms, and central sterilization, and adhering to the unit’s work policies and procedures, goals, and programs.

Ensuring quality, safety, environmental preservation principles, and methods of controlling the spread of infection

Roles and responsibilities :

1. Determine the units’ needs for personnel and materials according to performance standards and to ensure the quality of surgical services within the unit

2. Preparing work schedules, distributing workers, evaluating performance, and submitting suggestions to the head of the Internal Nursing Services Department

And directors of the Nursing Services Department

3. Directing workers, supervising activities inside operating rooms, recovery rooms, and central sterilization, and following up

Continuous training in the unit

4. Evaluating the performance of employees and submitting appropriate suggestions and reports to the head of the nursing staff or her representative

5. Ensure the availability of nursing care and environmental safety for all patients within the units in accordance with performance standards

Analyzing needs and proposing and implementing appropriate changes

6. Organizing surgical schedules to avoid conflicts and preparing specialized individual procedures (as needed)

7. Daily visits to all work departments in the surgical unit to observe the quality of nursing care

Workflow and optimal use of equipment, tasks and materials

8. It trains nursing staff members on the job, especially new ones or transfers, while motivating them

On the continuity of acquiring information, skills, and behaviors, and participates in his training

9. Liaising between surgical services, doctors, nurses, nursing administration and the hospital

10. Participate with the head of the surgical departments and the appropriate medical committees in developing work policies and procedures.

surgical services and ensure that these policies and procedures are followed

11. Coordinating surgical nursing services with other nursing departments

12. Ensuring the accuracy and confidentiality of patients' medical records

13. Administrative and technical responsibility for the custody of the surgical and sterilization unit of materials, equipment, and equipment, and ensuring that

Tools and supplies are available at all times

14. Identify emerging needs resulting from the use of new procedures or machines and make appropriate changes in

Distribution of nursing staff

15 . Acting as a surgical nurse if necessary

16. Attending meetings and participating in committees

17. Ensure that continuing education lectures are held while working and keep accurate records of them

18. Sudden inventory of items, tools and supplies and follow-up of expiry dates

19. Performs other similar tasks assigned to it

Minimum qualifications:

- Diploma in Nursing/Nursing Technicians Division, or Bachelor’s Degree in Nursing.

Practical experience :

- At least 15 years of practical experience in the field of operations and sterilization, with progression to leadership positions in nursing (for

For diploma holders (

- 8 years of experience in the field of operations and sterilization and advancement to leadership positions in nursing to a bachelor’s degree

Knowledge and abilities:

- Completing specialized courses for nursing technical and administrative skills in the Operations and Sterilization Unit

- Working during different shifts according to the schedule specified by the direct manager

- Being able to resuscitate the heart and breathe if necessary

- Mastering the basic principles of nursing care

- Mastering effective communication principles

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

Job description card

Second degree

 Job title: Operations unit nursing supervisor

Specific group: higher nursing

Section: Operations Unit

Organizational relations:

Under the supervision of: Surgical Nursing Services Supervisor

Supervises: All employees of the Operations Unit

Work relations: patients, nurses, doctors, and other workers

Primary purpose of the job:

Supervising all nursing staff, nursing assistant groups, and all administrative activities

and surgical procedures in operating rooms and recovery rooms, and adherence to the unit’s work policies and procedures and objectives.

Quality and safety assurance programs, environmental preservation principles, and methods for controlling the spread of infection

Roles and responsibilities :

1. Determine the units’ needs for personnel and materials according to performance standards and ensure the quality of surgical services within the unit

2. Preparing work schedules, distributing workers, evaluating performance, and submitting suggestions to the surgical nursing services supervisor

3. Directing workers, supervising activities in operating rooms and recovery rooms, and providing guidance and advice

4. Evaluating employees’ performance and submitting appropriate suggestions and reports to the direct manager

5. Ensuring the quality of nursing care and environmental safety for all patients inside the unit in accordance with performance standards and analysis

needs and suggest and implement appropriate changes

6. Organizing surgical schedules to avoid conflicts and preparing numbers for individual specialized procedures (as needed)

7. Daily visits to all work departments in the surgical unit to observe the quality of nursing care

Proper workflow and optimal use of equipment, tasks and materials

8. It trains nursing staff members on the job, especially new ones or transfers, while motivating them

On the continuity of acquiring information, skills, and behaviors, and participates in his training

9. Participate with the Director of Operations and the appropriate medical committees in developing policies and procedures for working with maids.

Please ensure that these policies and procedures are followed

10. Coordinating surgical nursing services with other nursing departments

11. Identify emerging needs resulting from the use of new procedures or machines and make appropriate changes in distribution

Nursing staff

12. Ensuring the accuracy and confidentiality of patients' medical records

13. Administrative and technical responsible for the custody and control of surgical operations, including materials, supplies, and equipment, and ensuring that

Tools and supplies are available at all times and expiration dates are followed

14. Acting as a surgical nurse if necessary

15 . Attending meetings and participating in committees

16. Ensure that continuing education lectures are held while working and keep accurate records of them

17. Carrying out other similar work assigned to it

Minimum qualifications:

- Diploma in Nursing/Division of Nursing Techniques or Bachelor’s Degree in Nursing

Practical experiences :

- 15 years of experience in the field of operations and sterilization with progression to leadership positions in nursing (for diploma holders)

- 5 years of experience in the field of operations and progression into leadership positions in nursing (for bachelor’s degree holders)

Knowledge and abilities:

- Completing specialized training courses for nursing technical and administrative skills at the Operations and Sterilization Unit.

- Being able to perform cardiopulmonary resuscitation and breathing if necessary

- Mastering the basic principles of nursing care

- Mastering effective communication principles

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

Job description card

Second degree

Job Title: Internal Nursing Supervisor

Specific group: Higher nursing specialty

Department: Nursing Services Administration


Organizational relations:

Subject to the supervision of: Director/Head of the Nursing Staff at the Nursing Services Department.

Supervises: Employees of the Nursing Services Department.

Work relations: patients, nursing staff, doctors, and other employees.

Primary purpose of the job:

Cooperation with the director of the hospital’s nursing services department

Responsible for planning, organizing and supervising the nursing staff and ensuring the implementation of quality nursing care

For patients

Roles and responsibilities :

1. She assists the director of the hospital's nursing services department in completing administrative work related to the nursing staff

2. She assists the Directors of the Nursing Services Department in implementing infection control, safety and occupational health systems

The hospital provides a safe, clean and comfortable environment for patients and employees

3. She assists the directors of the Nursing Services Department in developing quality assurance monitoring programs in the hospital and preparing

Reports on quality assurance

4. You visit the specialized medical units, operations, radiology, laboratory, blood bank, and intensive care.

And central sterilization to supervise the work of nursing supervisors, unit heads, and nursing technicians to ensure

Implementing nursing and hygiene follow-up work in all departments

5. It trains nursing staff and on-the-job training, especially new ones or transfers with

Motivating them to continue acquiring information, skills and behaviors and participating in their training

6. It reviews consumer orders, toiletries, solutions, and supplies, and supervises their dispensing and order

Use it

7. It visits the nursing departments’ stores and spare rooms to ensure they are clean, organized, and needs are provided

necessary for work and follow up on its completion

8. It participates in implementing training programs for nursing staff and coordinating work between the hospital and the school in

Field of training female students

9. She supervises the nursing staff’s attendance and departure records, reports vacations, and conductsNecessary investigations into absent nursing staff members

10. She works as director of the Nursing Services Department when she is not in the hospital

11. Reviews the weekly and monthly schedules with the department heads and approves them after the department heads approve them

They were approved by the Director of the Nursing Services Department

12. Conducts a surprise inventory at the department level and submits reports to the Director of the Nursing Services Department for presentation to him

General Director of the Hospital

13. Performs other similar tasks assigned to it

Minimum qualifications:

- Bachelor of Nursing

Practical experience :

- Experience in nursing work in hospitals for a period of no less than 8 to 15 consecutive years, including three years

At least in an administrative or supervisory position

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Job description card

Second degree

Job title: External nursing supervisor

Specific group: Higher nursing specialty

Department: Nursing Services Administration


Organizational relations:

Subject to the supervision of: Director/Head of the Nursing Staff at the Nursing Services Department

Supervises: Employees of the Nursing Services Department

Work relations: patients, nursing staff, doctors, and other outpatient clinic staff

Primary purpose of the job:

Supervising outpatient clinics and ensuring the implementation of quality nursing care for returning patients

Roles and responsibilities :

1. She assists the directors of the hospital's nursing services department in completing the administrative work related to the nursing staff in the clinics

2. She assists the directors of the Nursing Services Department in implementing infection control, occupational safety and health systems in the clinics

To provide a safe, clean and comfortable environment for patients and workers

3. She assists the directors of the Nursing Services Department in developing programs to monitor quality assurance in outpatient clinics and prepare

Reports on quality assurance

4. She visits external clinics to supervise the work of the clinic nurses to ensure that the work is carried out

Nursing and hygiene follow-up in all clinics

5. It trains nursing staff members on the job, especially new ones or transfers, while motivating them

On the continuity of acquiring information, skills, and behaviors, and participates in his training

6. It reviews consumer orders, toiletries, solutions, and supplies, and supervises their dispensing and proper use

7. It visits the nursing department stores and spare rooms to ensure they are clean, organized, and provide the necessary needs

To work and follow up on its completion

8. It participates in implementing training programs for nursing staff and coordinating work between the hospital and the school in the field

Training female students

9. It supervises the attendance and departure of the nursing staff, reports vacations, and conducts the necessary investigations

For absent nursing staff members working in clinics

10. She prepares monthly schedules and approves them from the Director of the Nursing Services Department

11. She carries out surprise inventory work at clinics and submits reports to the Director of the Nursing Services Department and presents them to him director General of the Hospital 

12. She performs the representative work assigned to her

Minimum qualifications:

- Bachelor of Nursing

Practical experience :

- Experience in nursing work in hospitals for a period of not less than 8 to 15 consecutive years, including at least three years in

An administrative or supervisory position

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Job description card

Second degree

Job Title: Infection Control Coordinator

Specific group: Higher nursing specialty

 Department: Nursing Services Administration

Organizational relations:

Subject to the supervision of: Director of the Nursing Services Department - Director of the Hospital Infection Control Unit

Supervises: all infection control work in the hospital

Work relations: patients, doctors, nurses, and other employees

Primary purpose of the job:

Planning, implementing and following up on hospital audit programs

Roles and responsibilities :

1. It conducts daily visits to follow up on procedures for implementing infection control methods for patients, workers, and activities

Various nursing care

2. She gives instructions to hospital workers while implementing infection control procedures

3. You follow up on the implementation of proper isolation procedures with isolation patients

4. It conducts a comprehensive periodic survey of patients, workers, and the hospital environment to collect the necessary information that helps in

Identify the performance and seriousness of implementing infection control policies

5. She discusses infection control procedures with hospital workers during her daily visits to the departments to learn about

Women with disabilities must maintain constant contact with all department supervisors and heads through monthly meetings

6. It collects and analyzes information about the causes of infection in the hospital and develops appropriate recommendations and plans to overcome them

7. It maintains records and prepares reports and information related to infection control at the hospital level

8. It is within its authority to apply indicators and tests to ensure the efficiency of sterilization, disinfection, and environmental cleanliness

periodically

9. She trains employees periodically on the basics and methods of infection control and methods of applying them as an agent or department manager.

10. It trains nursing staff members on the job, especially new ones or transfers, and motivates them

On the continuity of acquiring information, skills, and behaviors, and participates in his training

11. Prepares and submits a weekly report to the Director of Nursing Services Department

12. You participate in the infection control committee meeting at the hospital level

13. She participates in courses and conferences on infection control to learn about the latest technologies and methods in this area

14. It prepares the necessary statistics on internal and external infections

15 . Performs other similar tasks assigned to it

Minimum qualifications:

- Bachelor of Nursing

- Technical institute / or nursing diploma

Scientific experience:

- At least two years of nursing experience in hospitals in the field of infection control

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Job description card

Degree: third

Job title: Quality Assurance Coordinator

Specific group: Higher nursing specialty

Department: Nursing Services Administration

Organizational relations:

Subject to the supervision of: Director of Nursing Services Department

Supervises: Quality of nursing performance

Work relations: patients, doctors, nurses, and other employees

The main purpose of the job:

Planning, implementing and following up a program to improve the quality of nursing services

Roles and responsibilities :

1. It supports and implements nursing service performance standards and works to disseminate them

2. It plans, implements and follows up a program to improve the quality of nursing services

3. She participates in the hospital’s quality assurance committee and works to solve problems related to quality assurance.

4. She is responsible for contributing to the development of the technical and functional skills of nurses in coordination with heads of staff.

Departments, units and supervisors to raise the level of quality of nursing care

5. Prepares special reports on quality assurance in cooperation with the directors of the Nursing Services Department

6. Performs other similar tasks assigned to it

Minimum qualifications:

- Bachelor of Nursing

Practical experience :

- Experience in nursing work in hospitals for a period of not less than two years

Knowledge and abilities:

- Availability of leadership qualities and the ability to assume responsibility

- The availability of human qualities such as courtesy, respect for oneself and others, and confidence in oneself and others.

- The ability to apply management principles and functions and link them to nursing management

- Familiarity with the laws and rules regulating nursing administration

- Familiarity with the principles of leadership and effective communication

Distribution of work among nursing staff members

Objectives of distributing work to the nursing staff:

These goals include the following:

▪ Giving good and continuous nursing care to patients

▪ Using the skills and information of each level of the nursing staff

▪ Allow sufficient time for training and orientation for new nurses

▪ Raising the level of nursing performance according to work requirements, taking into account the development taking place

▪ Make a master plan for distributing nursing staff members to the hospital or unit based on an assessment of patients’ needs

Beneficiaries of the service

▪ Raising employee morale

Factors that affect the distribution of work among nursing staff:

These factors include the following:

▪ Continuous change in the number of patients

▪ Absences, vacations, and vacations among nurses

▪ Poor distribution of nurses

▪ Nursing staff performing non-nursing work

▪ Job dissatisfaction

Factors that help the head of nursing staff when distributing nursing work:

When distributing nursing work to members of the nursing staff, factors specific to nurses and patients must be taken into account

Concerning tools, machines and the work environment, which includes the following:

▪ Full familiarity and knowledge of the nature of work

▪ Taking into account the individual differences and abilities of workers, for example: when a nurse is new, she must be trained to develop

Skills T

▪ Develop appropriate work plans to develop employees

▪ Clearly define the responsibilities of each individual and distribute the work in writing, taking into account that they do not overlap

▪ Arranging and organizing the various parts of the work distribution plan in writing

▪ Ensure that each individual knows the work assigned to him

▪ Anticipate the occurrence of emergencies and prepare for them

▪ Observing, directing and evaluating employees’ performance

▪ Giving direct orders when needed and in emergencies

▪ Taking the group’s opinion to volunteer to perform a specific job

▪ Giving directions in the form of a request, not an order

Methods of distributing work:

There are three ways to distribute work among nurses:

1 - Functional method:

This method depends on assigning one or more specific nursing activities to each member of the nursing staff to carry out for all patients, for example

Implementing treatment - wound dressings...etc

Advantages of this method:

▪ Needs fewer nurses

▪ Save time

▪ The nurse gains skill in this activity

Disadvantages of this method:

▪ Fragmentation of nursing care for the patient among nurses

▪ Do not give an opportunity to observe the patient and educate him about his health

2- Case method:

This is an ideal method as it gives complete nursing care to the patient by one nurse, and it is often used with...

Patients who need special care

Advantages of this method:

▪ Strengthens the relationship between the patient and the nurse

▪ Facilitates monitoring the patient’s condition

▪ It helps to acquire multiple nursing skills.

Disadvantages of this method:

▪ Expensive

▪ Need a large number of nurses

3- Team method:

In this method, all patients are assigned to a number of nurses and activities and tasks are distributed according to their scientific and practical abilities

Depending on the needs of patients, the team consists of a qualified nurse / nurse assistant / student, and the purpose here is to benefit from all

Of experience .

Advantages of this method:

▪ Take responsibility

▪ Creating good working relationships between employees

▪ Giving the opportunity for development

▪ Using employees’ skills and abilities efficiently

▪ Facing different work situations

Disadvantages of this method:

▪ Conflicts occur between team members

▪ The need for more time to complete the work

▪ Failure to limit liability

Examples of schedules for distributing nursing activities to hospital nursing staff members:

Table (1): Distribution of nursing activities among nursing staff members following the case method:

Name of the nurse in charge

 Nursing and medical activities to be implemented

 Diagnosis

  Patient name






Table (2): Distribution of nursing activities among nursing staff members, following the job method:

 Nursing and medical activities to be implemented

 Nurse's name




Table (3): shows the distribution of nursing activities among nursing staff members, following the team method:

Name of the nurse in charge

Nursing and medical activities to be implemented

 Diagnosis

 Patient name

 Bed number







Functional rates:

Good planning includes having a vision of the workforce for optimal performance of tasks, and this includes determining the required types in addition to prepare, the following example illustrates the planning of job rates for nursing staff in public and central hospitals:


The strength required of the nursing staff

Section

Head of nursing staff

 Two agencies (one for training and continuing education and the other for administrative work)

Infection control team, training team with a nursing assistant for training

Quality Team: Each team consists of at least 2 nursing specialists and may increase depending on the size of the hospital



  Nursing Administration

Nursing specialists are distributed as supervisors and unit heads to all units over a 24-hour period, and a periodic evaluation is conducted for all supervisors to determine the extent of their leadership capabilities and their ability to change.

  Development (experience required)


Nursing specialists


 A nurse for each clinic except clinics that have intervention, such as (surgery 2 - women 2)

Clinics

External

All reception rooms are covered by nursing staff evenly 24 hours a day to ensure continuous service

For emergency patients


 Reception

3 Nurses in each operating room

 Processes

Nurse for every 2-4 machine

 Hemodialysis

Nurse for every 1-2 cases

 Intensive care

A nurse for a ventilator case - a nurse for every 4 cases of jaundice in the blood

 Nurseries

One nurse for every 7-9 inpatient cases

 Internal departments


Note from the previous example:

▪ The working unit of the internal department was considered 2 beds

▪ A 1% reserve is added for each type of service to cover vacations and absences

▪ Added to each unit of a specialized service, such as intensive care, artificial kidneys, and premature babies, 3 one nursing specialist for each unit + 1 nursing technician for every 1 bed in each shift

▪ These rates were calculated on the basis that the household occupancy rate is 1%

- Distribution of work among nursing staff members

. Objectives of distributing work to the nursing staff

These goals include the following:

  • Giving good and continuous nursing care to patients
  • Using the skills and information of each level of the nursing staff
  • Allow sufficient time for training and orientation for new nurses
  • Raising the level of nursing performance according to work requirements, taking into account the development that occurs
  • Prepare a master plan for distributing nursing personnel to the hospital or unit based on an assessment of the needs of patients or service beneficiaries
  • Raising employee morale

:Factors that affect the distribution of work among nursing staff

These factors include the following:

  • Constant change in the number of patients
  • Absences, vacations, and vacations among nurses
  • Poor distribution of nurses
  • Nursing staff performing non-nursing work
  • Job dissatisfaction

Factors that help the head of nursing staff when distributing nursing work:

When distributing nursing work to members of the nursing staff, factors specific to nurses, patients, tools, machines, and the work environment must be taken into account, which include the following:

  • Full awareness and knowledge of the nature of work
  • Taking into account the individual differences and abilities of workers, for example: when a nurse is new, she must be trained to develop skills
  • Developing appropriate work plans to develop employees
  • Clearly define each individual's responsibilities and distribute the work in writing, making sure they do not overlap
  • Arranging and organizing the various parts of the work distribution plan in writing
  • Ensure that each individual knows the work assigned to him
  • Anticipate emergencies and prepare for them
  • Observing, directing and evaluating employees’ performance
  • Giving direct orders when needed and emergency
  • Get the group's opinion to volunteer to perform a specific job
  •  Giving directions in the form of a request, not an order

:Methods of distributing work

There are three ways to distribute work to nurses: 

1. Functional method:

This method depends on assigning one or more specific nursing activities to each member of the nursing staff to carry out for all patients, for example carrying out treatment - wound dressings...etc.

Advantages of this method:

  • You need fewer nurses
  • time saving
  • The nurse gains skill in this activity

Disadvantages of this method:

  • Segmentation of nursing care for the patient among nurses
  • Do not give an opportunity to observe the patient and educate him about his health

2. Status method

          This is an ideal method as it gives complete nursing care to the patient by one nurse, and it is often used with patients who need special care.

Advantages of this method:

  • Strengthens the relationship between patient and nurse
  • Makes it easier to observe the patient's condition
  • It helps to acquire multiple nursing skills.

Disadvantages of this method:

  • Expensive
  • You need a large number of nurses

3. Team method:

          In this method, all patients are assigned to a number of nurses, and activities and tasks are distributed according to their scientific and practical abilities and according to the patients’ needs. The team consists of a qualified nurse/nurse assistant/student, and the purpose here is to benefit from all experiences.

Advantages of this method:

  • Take responsibility
  • Creating good working relationships between employees
  • Giving the opportunity to develop
  • Using employees' skills and abilities efficiently
  • Facing different work situations

Disadvantages of this method:

  • Conflicts occur between team members
  • Needing more time to complete the work
  • Failure to limit liability

Examples of schedules for distributing nursing activities to hospital nursing staff members:

Table (1): Distribution of nursing activities among nursing staff members, following the case method

 Name of the nurse in charge

 Nursing and medical activities to be implemented

 Diagnosis

Patient name


Table (2): Distribution of nursing activities among nursing staff members, following the job method:

Nursing and medical activities to be implemented

Nurse's name



Table (3): shows the distribution of nursing activities among nursing staff members, following the team method:

Name of the nurse in charge

Nursing and medical activities to be implemented

 Diagnosis

Patient name

Bed number


Functional rates

Good planning includes having a vision of the workforce for optimal performance of tasks, and this includes determining the required types in addition to numbers. The following example shows planning the functional rates of the nursing staff in public and central hospitals:

The strength required of the nursing staff

Section

Head of nursing staff

  Two agencies (one for training and continuing education and the other for administrative work)

 Infection control team, training team with a nursing assistant for training

Quality Team: Each team consists of at least 2 nursing specialists and may increase depending on the size of the hospital

Nursing Administration

 Nursing specialists are distributed as supervisors and unit heads to all units over a 24-hour period, and a periodic evaluation is conducted for all supervisors to determine the extent of their leadership capabilities and their ability to change.

  Development (experience required)


Nursing specialists


A nurse for each clinic except clinics that have intervention, such as (surgery 2 - women 2)

Clinics

External

All reception rooms are covered by nursing staff evenly 24 hours a day to ensure continuous service

For emergency patients

 Reception operations

3 nurses in each operating room

 Nurse for every 2-4 machine

Hemodialysis

 Nurse for every 1-2 cases

 Intensive care

 A nurse for a ventilator case - a nurse for every 4 cases of jaundice in the blood

Nurseries

One nurse for every 7-9 inpatient cases

Internal departments


Note from the previous example:

  • The working unit of the internal department was considered to be 2 beds
  • A 1% reserve is added for each type of service to cover vacations and absences
  • Added to each unit is a specialized service, such as intensive care, artificial kidneys, and premature infants. There are 3 nursing specialists for each unit + 1 nursing technician for every 1 bed in each shift.
  • These rates were calculated on the basis that the family occupancy rate is 1%.



- Work pressure

It is a process of conflict that spoils the individual's happiness and mental and physical health. It occurs when an individual demands performance beyond his normal capabilities.

The concept of work stress  :

•   It 's called work stress   Job Stress In general, these are the variables that surround workers and cause them to feel stressed .

•    The danger of this feeling lies in its negative consequences, which are represented in various cases, including :

•    Work pressure is everything that has a material or moral impact and takes forms that influence the behavior of the decision maker  .

**Symptoms resulting from work stress .

- Negative effects and results related to the organization .

1.     Absence from work - being late - or even stopping work.

2.     Job turnover, i.e. job instability for a long period.

3.     Complaints by employees and customers .

4.     Lack of attention to scheduling machines in the case of factories.

5.     Work accidents increased .

6.     Low degree of a person’s love for his work and satisfaction with it.

7.     Hesitation in decision making that affects production efficiency.

8.     Low morale.

9.     Low job motivation among employees.

10.   Feeling dissatisfied with work.

11.   Poor communication and human relations.

12.   Error in making decisions.

13.   Negatively affecting the quality of work relationships .

**Sources of work stress :

1.     Sources related to the work itself.

2.     Sources related to the employee himself .

3.     Family-related resources.

4.     Lifestyle reasons.

Sources that relate to the work itself.

o    The seriousness of decisions

o     The need  for continuous concentration  and exchange of information with others .

o     Carrying out atypical duties .

o     Promotion to a job with requirements higher than human ability

o    Requirements and non-routine work .

o     Dealing with different organizations .

o    Having relationships with complex environments .

o     Increased workload.

o    Performance evaluation .

o     No job guarantees .

o     Feeling weak job security .

1

1

Strategies for dealing with work pressures :

Pressures are a feature of the modern era, and are the result of the interactions of complex civil elements that cannot be ignored or completely avoided in any way, but they can be managed by controlling them by improving individuals’ abilities to adapt, developing appropriate administrative values ​​in them, and controlling the factors influencing the general climate. The institution can confront it before it occurs or benefit from it and direct it in the right direction.  It is possible for a person to face many pressures in his life and deal with them effectively and limit their negative effects on him .

The most prominent strategies for dealing with work stress include the following

1- Returning to religion: for spiritual and emotional support, contentment and tranquility, and overcoming stressful situations by increasing the amount of worship and continuous supplication to God Almighty, which gives the soul calm and tranquility  .

2- Medical examination, exercise, and hobbies: Continuous exposure to work stress has negative effects on health, and therefore periodic medical examination is the beginning of procedures for eliminating work stress or alleviating it by treating its health consequences by taking appropriate medical measures .

3- Changing the pattern of behavior through training: It is a strategy that seeks to modify the individual’s behavior in response to sources of work stress through practice to achieve the desired change, which addresses, for example, the following:

a-  Rest and relaxation: by obtaining appropriate rest periods during work time, in addition to official leave away from the work atmosphere and its pressures  .

b-  Waiting and restraining anger: trying to force oneself not to get emotional, to wait for the right time, and not to rush.

c-  Acceptance and surrender: which is accepting reality, living with it as it is, and acknowledging it .

4- Social support: It is represented by the search for social support by the individual, either to obtain information that helps understand the problem that causes pressure to find ways to solve it, or for emotional support that helps him withstand the wave of emotion by establishing close friendship relationships with individuals with whom he feels comfortable and trusts their balance and health. Their judgment on matters.

- Alternative job opportunities: This strategy is used after the failure of all previous attempts when the individual believes that the work pressures on him have exceeded the limit and are bringing him closer to a point of danger. Therefore, leaving work and looking for another alternative job opportunity to change the whole situation is the solution.

  • In the event of a conflict with others or a difference of opinion, do not make it your goal to win everything.
  • Opening areas for negotiation, exchanging views, and reaching compromise solutions.
  • Distribute the burdens placed on your shoulders as much as possible.
  • Slow down and slow down your speed and rhythm of work and movement.
  • Training and career development.
  • Re-arrange your goals when there are things that are difficult to achieve.
  • Do not overestimate different situations and problems and their consequences.
  • Reducing negative assumptions (what if it happens...).
  • Increased ability to bear hardships and problems.
  • Do not over-generalize matters (driving a car, not helping).
  • Stop jumping to conclusions (not receiving an invitation from a friend,...)
  • Avoid expectations that are not based on realistic foundations.
  • Time Management :

    Determine a time to complete the required tasks, and prepare a daily and weekly plan.

  • Communicate with others .
  • Record stressful situations and how to deal with them.
  • Forgiveness and tolerance of those who wronged you.

Its influence on decisions :

  •  Individuals may lose their ability to make effective decisions, especially when their self-confidence begins to collapse, and this affects the health of the individual, his family, and his work alike.
  • The decisions an individual makes may be flawed decisions, and thus they lead to more disputes, accidents, financial losses, and the person may even lose his job .

Causes of work stress:

•  Overlapping or unclear job descriptions

•  Poor communication

•  Inappropriate working conditions

•  Lack of ventilation

•  Inefficient lighting

•  Isolation inside the building.

All of these are things that can contribute to high rates of illness and absenteeism.

Types of pressures:

First: internal or psychological

Such as ambitions and striving to reach the top, when competition becomes intense and the individual is exposed to pressure, striving to excel over others at work.

Second: external

Environmental requirements, family pressure on the father to earn more, social pressures (customs and traditions and society’s discontent when they are not followed), work pressures.



- Developing nursing staff

Staff development includes training and continuing education for nursing staff

Continuous training:

It includes all planned and organized educational activities provided by the employer to the nursing staff, which aim to raise the level of service provided to patients.

Continuing training programs include:

Guidance and counseling programs:

In it, the newly appointed nurse or who has taken up a new job is introduced to her responsibilities and duties in order to help her adapt to the new work environment.

Skills training programs:

 These programs include training nurses on the skills necessary for them to carry out their work efficiently and at the required level, such as technical skills or skills in human relations and communication methods.

Leadership and management training programs:

It trains nursing leaders and individuals qualified for promotion on supervisory and administrative responsibilities for various positions in nursing.

: Continuous education 

These programs are designed to educate nurses, assist them, and renew and develop their knowledge and skills with modern trends and new information that occur as a result of development in nursing and medical technology and sciences. Some of these programs aim to prepare nurses to work in specialized journals.

The teaching methods used in continuing training programs include:

o       lecture

o       Viewing (presentation and interpretation)

o       Discussion

o       Simulation (role playing)

o       Audio-visual means

to remember 

Basic principles of organization :

o      Unit of power

o      Equivalent authority with responsibility

o      Delegation of authority for lower administrative responsibilities

o      Defining competencies and responsibilities

o      Determine the scope of supervision

o      Determine performance rates

Benefits of organization in the nursing department:

It helps to achieve the volume of nursing work, the optimal use of the nurse’s time, determine the responsibilities and authorities of each member of the nursing staff, methods of communication between employees, and develop and develop nursing work at the lowest cost, least effort, fastest time, and highest efficiency.