Part Two

- Health education policy for patients and their families

Policy: providing health education to patients visiting the hospital and their families ensures that patients are provided with important information that helps to heal and prevent them from diseases when they enter the hospital, while they are in the hospital and after discharge, and this is evidenced in the hospital's commitment to educating the patient and his related relatives as follows:

* Pathological diagnosis of the patient .

* Tests, diagnostic tests and treatment .

· The use of medicines and possible side effects .

* Nutrition.

* Interactions between food and medicine .

* Physical therapy and rehabilitation .

* Special information on how to reduce the risk of diseases through nutrition .

* The harms of smoking and the need to stay away from active and passive smoking .

* Exercise and health-related behaviors.

* The relationship between the patient and the community .

* Exit and follow-up instructions .

Purpose: to improve health care outcomes by educating the patient and his relatives to help in recovery and to enhance the value of health behavior by providing health information about the various medical specialties necessary for the patient.

Actions:

* According to the professional ethics regulation 238 of 2003, health education for patients and their families is one of the tasks and responsibilities of the doctor and the medical team.

* The attending physician and the responsible nurse use a special Record  form to educate patients and their families.

* The Attending Physician, the responsible nurse and the patient's medical service provider assess the patient's educational level and determine the educational needs upon admission of the patient.

* Any department participating in the seminars registers its seminar with its signature and date in the educational register of patients

· If abbreviations are used, an explanation is provided for each abbreviation to clarify the information.

* The attending physician and the responsible nurse make sure that the patient's educational record contains the type of information provided to the patient and to whom the information was provided, the extent of the patient's response or his relatives, and the summary of the educational episode that was done to the patient.

* The attending physician and the responsible nurse make sure that the forms of the departments participating in the educational seminars are placed in the educational register of patients.

* The attending physician and the responsible nurse make sure that the patient's questions are given the opportunity.

* The attending physician and the responsible nurse make sure that the patient understands the exit instructions and follow-up steps, provided that this is recorded in the patient's file.

* The hospital provides a special place for receiving educational seminars for patients in inpatient and outpatient departments.

* The hospital is committed to developing a standard educational material for chronic diseases / dialysis patients .

In charge:

* Attending physician-nursing staff-medical service provider from any department involved in patient education

Models :

* Patient and family education model

References :

* Professional ethics regulation-Egyptian quality standards