Chapter Five

- Team building

**What is the team :

•     It is a group of people who share the responsibility of working to achieve a known and unified goal.
•    Small number of people , integrated skills
•     There are performance goals
•     Participation in accounting
•     If a team member fails to perform his assigned duty, he is considered an obstacle to achieving the goal.

**What is the team :

•         A small number of people

•         Integrated skills

•         Loyalty to a known goal

•         There are performance goals

•         There are directions for action

•         Participation in accounting .

**Definition of the team:

A team is a group of individuals who participate in performing a unified work, and each of them bears certain responsibilities and partial tasks in this work, and the team members have empathy and belonging that help them easily perform and be satisfied with this work.

**Definition of the work team:

- It is a number of individuals cooperating to carry out a common task, but what is most important in their work is the success of the goal that the members set together and unanimously. They also support each other, cooperate freely, and communicate openly and clearly.

**Work team members :

Leader            -  Goal                     -    Members

** Why the work team?

-         Taking advantage of the multiple talents of individuals.

· Increase communication between members.

· Develop a sense of unity and friendship.

· Creating an atmosphere of cooperation to increase production.

· Reaching collective solutions.

· Reducing burdens and distributing roles.

· Exchange information and experiences.

- Effectiveness in solving problems due to the availability of experience.

 - Achieving a balance between individual productivity and members’ needs.

 - Providing the latest and most accurate information.

-         Providing everyone with the opportunity to participate in decision-making and bear responsibility for its implementation.

**The importance of work teams:

- Coordination between different work teams.

* Cognitive increase.

* Developing individuals’ performance.

* Exchange of experiences.

* Saving time and effort.

* Producing new leaders.

**Definition of team building :

o        It is a planned process aimed at forming an integrated group capable of performing specific tasks and achieving specific goals through cooperative activities  .

**Goals for building work teams:

The goals of building work teams are as follows:

•         Building a spirit of trust and cooperation among individuals.

•         Developing individuals’ skills and increasing their awareness.

•         Developing managers’ skills in improving relationships within the organization between superiors and subordinates.

•         Developing conflict resolution skills and disputes between individuals and groups

•          Providing open communication between parts of the organization, leading to greater transparency and clarity in confronting issues and problems.

•         Giving more time for managers to focus on planning and setting goals.

•         Optimal use of available resources and capabilities to achieve efficient performance

**Why we build a team:

•         Unifying and pooling integrated skills and experiences

•         Create communication channels that help solve real problems and also use creativity in the process.

•         The need for development and innovation

•         The presence of special goals that require  collective thinking and creativity. 

•         There are problems that require different skills and experiences to solve  .

**Conditions for forming a work team :

1 - Team building must stem from the employees’ satisfaction, conviction, and desire, and not from a decision imposed by management.
2. There must be a strong reason for forming the team.
3. The relationship between team members must be mutually dependent.
4. That the members have equal importance within the team.
5. That members understand their roles and the roles of others.
6. The leader and individuals must have a strong desire to make the team’s tasks successful.
7. Availability of a reasonable level of trust, connection, respect, desire for cooperation, ability to tolerate others, and acceptance of different points of view.

**Specifications for building an effective team:

•          Fellowship
•       Respect
•         Good climate
•          cooperation
•          Consistency
•         Interconnectedness
•          The initiative
•          Clear goals
•         Roles are defined
•          Mistakes are identified without pinning them on others
•          The ability to be creative .

**Team building problems:

•         Lack of leadership and driving skills

•         Bad planning

•         Bad training

•         Bad behavior

•         Having conflicts

•         There are no motivation and encouragement programmes.

**Communication problems :

•         There is no understanding between team members

•         They don't listen to each other

•         They waste time in useless meetings

•         The dates are incompatible and conflicting

•         There is others and competition between members

•        There are personal conflicts .

**Team types .

There are 3 types of team: .

**work team .

•     It consists of achieving a specific goal, through a clear plan, and specific and well-known roles for the members.
•      The team's success depends on the members'  commitment and desire to work, the extent of their response to work requirements, and the extent to which each member is aware of the roles expected of him.  

**Problem solving team .

It is formed to solve a specific problem. Each member puts his experience into solving it, and his efforts are integrated with the efforts of others.

-         The success of this type of team depends on the members’ conviction about the problem and their desire to solve it, mutual trust, and the team’s belief in the possibility of solving the problem by pooling and coordinating their efforts.

**Development team “Innovation”

•     It is formed to discover new horizons and opportunities, and its mission is improvement, renewal and development.
•      Its success depends on the members’ innovative capabilities and unconventional thinking, the desire to develop and aspire for the best, the belief that there is always something better, and the presence of competitiveness and enthusiasm among the members.

**Types of individuals in the group:

1. The quarrel-loving type:

Be calm, don't let them get you into trouble.

2 . Positive type:

They are very helpful in discussions.

Accept their contributions and ideas and use these contributions often.

3. The type who knows everything:

Let group members address that person's theories.

4. The talkative type:

Intervene and interrupt them politely. Set a time for them when they start talking.

5. The shy type:

Ask them questions, try to increase their self-confidence and give them encouragement as much as possible.

6. The rejecting type:

•         Recognize their ambitions, appreciate and use their knowledge and experiences.

7. The indifferent type:

•         Ask them about their work, and let them give you examples of their experiences or things they find interesting

8. The transcendent type:

•         Don't criticize them, say yes to them as a way to get rid of them .

9. The one who asks and insists on getting answers to his questions:

•         This type tries to catch the session leader's mistakes. Try to return their questions to the group to think about and answer.

**team leader:

He is responsible for achieving coordination, integration, and interaction among team members.

•           There is a great deal of trust, respect and cooperation between him and the members.
•           He is convinced of the team’s goals, is sincere in achieving them, and is serious about leading members to reach them.
•           He must have a mature personality and appropriate practical experience.
•      The leader acts as an advisor to the team, facilitating the members' tasks, guiding and teaching the members, and providing advice and advice.

**Team Leader Responsibilities :

•         Transfers information and skills to other team members

•         Interpret policies and work orders.

•         How to manage work effectively and evaluate results.

•         Encouraging members to perform work in innovative ways.

•         Behaviorally, be a role model.

•         Transferring the team’s achievements to management.

•         Plays the role of mediator when conflicts arise.

**Driving skills :

Skilled team leader:

1.     Suggests tasks.

2.     Suggests actions.

3.     Supports employees.

4.     Manages conflicts.

5.     Avoids defense and attack.

6.     Makes sure the team understands.

7.     Summarizes progress.

8.     Looking for information.

9.     Gives information.

10- He avoids interrupting.

     11-Encourages the participation of others.

  12-He uses silence.

13-   He is good at listening.

**An effective leader is:    

1 - The person who has the ability to gather individuals around him to make a collective decision

2- The person who can bring the team the strength of unity by:

          - Gathering them based on unity of purpose.

          - Grouping them into a work unit.

          - Convince them that responsibility is shared

3-The person who makes good use of the resources (material and human) that he has

4- The leader is not just a coordinator among the team members, but he works to achieve the goal by directing the efforts of others who cooperate and cooperate.

** Specifications of an effective team:

 *Overall effective team specifications:

•         trust

•         cooperation _

•         Outstanding performance

•           A sense of responsibility.

•          A common interest in work

** Reasons for the failure of work teams:

•         The team structure is not compatible with the organization structure.

•          - Senior management abandoning support for the team.

•         - Focusing on work and neglecting relationships between members.

•         - Members’ lack of discipline and their evasion of responsibility for what they do.

•         - Increasing the size of the team and disorganizing the relationships between members.

•         - Lack of understanding of the stages of team development.

•         - Weak internal or external leadership.

•         - The organization’s failure to exploit the team’s efforts.

•         - Members do not receive sufficient training.

**Obstacles to activating and forming the team:

. Lack of belief in evolution.

- The job burden for administrators and teaching staff

. Lack of belonging.

-         Lack of experience.

-         Refrain from not following up on the work of the teams.

-         Not following up on the work of the teams.

-         Emergency matters.

**Barriers that hinder team performance:

•         Disruption of team member cohesion

•         Conflict

•         Lack of time

•         Lack of coordination and follow-up

•         Absence of an element of information sharing

•         Defensiveness and making excuses 

•         Traditional thinking

•         Intertwining and mixing of communication channels  .

•         Task load

•         Lack of a clear and accurate understanding of the member’s role

•         Misunderstanding of basic issues

•         Lack of clear definition of each person's role

•         Laziness and lethargy  .

**Problems in team meetings :

-  Starting meetings later than scheduled.

· Not setting goals for the meeting before the session.

· Absence of an agenda.

· Some members attempt to dominate the meeting and monopolize the conversation and monopolize the conversation and discussion.

- Limit the meeting to exchanging information and solving problems.

 · Members constantly interrupting each other.

· Lack of results, lack of follow-up, and dispersion of members’ responsibilities.